Privacy Policy

Last updated August 9th, 2022.

Your privacy and trust are important to us. This Privacy Policy explains how BIT EXCHANGE HUB collects, uses and shares your personal information in connection with the website, application (including a mobile application), service, software or service linked to this Privacy Policy (hereinafter referred to as our “Services”).

INFORMATION WE COLLECT

The type of personal information we collect depends on how you are specifically interacting with us and what Services you are using. In general, we collect the following categories of personal information:

Contact information, such as name, address, phone number, social media user ID, email address and similar contact information.

Organization and contact information, such as your employer or organizations of which you are a member, information about your colleagues or those within your organization, your status in an organization, and similar data.

Account information, such as security-related information (including usernames and passwords, authentication methods and roles), service-related information (including purchase history and account profiles), billing-related information (including payment, shipping and billing information), and similar data.

User content, such as the content of communications, suggestions, questions, comments, feedback, ratings and other information you submit to us, provide to us when you contact us or post on our Services (including information in alerts, folders, notes and content sharing), and similar data.

Device and browser information, such as network and connection information (including Internet service provider addresses, device and browser identifiers and information (including device, application or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.

Usage information and browsing history, such as usage metrics, content interactions and user journey history.

Location data, such as the location of your device, your home and similar location data.

Demographic information, such as country, language preference, age and date of birth, marital status, gender, physical characteristics, personal or family/household financial status and metrics, military status, and similar data.

Career, education or employment-related information, such as work preferences or interests, work performance and experience, salary record, veteran status, citizenship and immigration status, demographic data, disability-related information, application information, professional licensing information and related compliance activities, accreditations and other recognitions, education data (including schools attended, academic degrees or fields of study, academic performance and rankings), and similar data.

SOURCES OF THE INFORMATION

We collect personal information about you directly or from third parties (such as your employer or the subscriber providing access to our Services).

You provide us with personal information when you:

You search for, subscribe to or purchase our Services.

You use our Services or otherwise interact with us.

Create or maintain a profile or account with us.

You purchase, use or otherwise interact with content, services from third-party vendors who work with us.

You request or register for information.

Communicate with us by phone, email, chat, in person or otherwise.

We collect personal information automatically when you:

You search for, visit, interact with, or use our Services (including through a device).

You access, use or download content from us.

You open emails or click on links in emails or advertisements from us.

Interacts or otherwise communicates with us.

HOW WE USE INFORMATION

In this section, we include details of the purposes for which we use personal information and the various legal grounds for processing such information.

LEGAL BASIS

First, some laws require us to explain the legal basis on which we process your personal information. With respect to these laws, we process your personal information for one or more of the following contexts:

To perform a contract. Where the processing is necessary for the performance of the contract.

Legitimate interests. Where the processing is necessary for legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms that require protecting personal information.

Your consent. Where you have given us your consent to process your personal information for specific purposes, such as providing our Service and other items requested by you.

To comply with the law. Where the processing is necessary to comply with a legal obligation.

PROCESSING OF PERSONAL INFORMATION

We process your personal information in connection with our Services and for other business purposes, which include:

Providing, delivering, analyzing and administering our Services (including in connection with the performance of a contract).

Activities for internal research and development purposes for new content, products and services, and to enhance, test and optimize the features and functionality of our current Services.

Process transactions related to our Services and manage accounts or profiles related to you or your organization.

Customize and make recommendations related to our Services.

Contact and communicate with you regarding our Services or other notifications, programs, events or updates for which you have registered.

Send you offers, advertising and marketing materials, including to provide you with personalized advertising.

To carry out your instructions or other specific purposes for which you have given your consent.

To detect and prevent fraud and exploits to ensure the safety and security of all customers and others, and to identify and authenticate your access to our Service, or to identify you and authenticate your identity before we provide you with certain information.

To exercise our rights and protect the rights and/or property of us and others, including to take action against those who seek to infringe or exploit our Services.

To comply with the law and our legal obligations, including to respond to a request or order from a court, regulatory body or authority, as well as to fulfill our contractual obligations to our customers when they manage access to our Services for you.

INFORMATION SECURITY

The security of your personal information is important to us. Depending on the nature, scope, context and purposes of the processing of personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect personal information, we cannot guarantee its absolute security.

Our security procedures also mean that we may request proof of identity before disclosing personal information to you or before processing your other requests.

CHILDREN’S PRIVACY

Our Services generally provide information solutions and, as such, are intended for professionals and/or individuals over the age of eighteen (18). Our Services are not directed to minors, nor do we knowingly collect any personal information from children under the age of thirteen (13). 

When a user discloses personal information on our Services, he or she represents that he or she is at least eighteen (18) years of age.

YOUR RIGHTS

In certain circumstances, local data protection laws may give you rights with respect to personal information if you are located or resident in that country, state or territory. 

WHAT RIGHTS MAY I HAVE?

These rights differ depending on the local data protection laws in your country, state or territory. However, they may include one or more of the following rights:

Access to personal information. You have the right to obtain confirmation from us that we process your personal information and, if so, you have the right to request access to that information. 

Rectification. You have the right to request that we rectify inaccurate personal information concerning you and, depending on the purposes of the processing, you have the right to have missing personal information completed.

Deletion/exclusion. You have the right to request us to delete some or all of the personal information concerning you.

Restriction of processing. You have the right to request us to restrict further processing of your personal information. In such cases, the respective information will be marked as restricted and we will only be able to process it for certain purposes.

Objection. You have the right to object, on grounds relating to your particular situation, to our processing of your personal information and you may request us not to process some or all of your personal information.

Data Portability. You have the right to receive a copy of your personal information that you have provided to us, in a structured, commonly used, machine-readable format, and you may have the right to transmit such information to another entity without any hindrance from us.

Withdrawal of Consent. You have the right to withdraw the consent you have given us where we rely solely on your consent to process your personal information. You can always give us your consent again at a later date.

Filing a complaint. You may have the right to file a complaint with an appropriate supervisory authority or other regulatory body if you are dissatisfied with our responses to your requests or how we handle your personal information. 

It is important to note that these rights are not fully guaranteed and there are a number of exceptions where we may not be required to comply with a request submitted by you.

 

HOW DO I SUBMIT A REQUEST?

To make a request or exercise your rights, send us an email to the BIT EXCHANGE HUB address with the following information:

Say what right you are exercising: specify what right you wish to exercise and the personal information to which your request relates (if it is not about you). If you are acting on behalf of someone else, clearly state this fact and your authority to act on that person’s behalf.

Tell us more about your relationship with us: Let us know how you are associated with us, for example, if you use certain Services of ours or if you are a former employee.

Help us verify your identity: As mentioned above, our security procedures also indicate that we may request proof of identity before disclosing personal information to you or before processing your other requests. Please provide us with sufficient information to verify your identity. 

Indicate how you would like to receive our response: Depending on your request, we may provide you with a response by e-mail or a link to certain information. If you prefer to receive our response in another manner, please let us know your preferred method of delivery for this purpose. You may specify, for example, email, and postal mail or through your account (if you have one with us).

CHANGES TO THE PRIVACY POLICY

As changes occur in our organization, it is expected that this Privacy Policy will also change. We reserve the right to amend the Privacy Policy at any time, for any reason and without prior notice, except by posting an update to such statement on our Services. 

We may send you periodic reminders of our notices and terms and conditions by email, but you should check our Services frequently to verify the current Privacy Policy and any changes made to it.